Grand Wine & Spirits – Frequently Asked Questions
Find quick information about our products, orders, and services below. If you don’t see your question, feel free to reach out to our team—we’re happy to help.
Yes. All customers need to show a valid government-issued photo ID before buying alcohol because this rule applies to everyone. Our policy requires all customers to show a valid photo ID because it helps us follow state laws and maintain proper alcohol sales practices.
Absolutely! The store provides delivery services through DoorDash and Instacart. You can order your preferred wines, beers, and spirits through these platforms, which will send your selection directly to your home address. The service allows you to shop from home through a simple and hassle-free process.
Yes! Our website allows you to place online orders, which enables fast curbside pickup service. After your order is ready, we kindly request that you contact us when you arrive at the store so we can bring your purchase to your car.
Our payment options include cash and debit cards, and all major credit cards, including Visa, MasterCard, American Express, and Discover. The checkout process becomes faster through our support of contactless payment methods, including Apple Pay and Google Pay.
Yes, we do! Our loyalty program rewards customers with points for all their purchases, which they can use to get discounts when they return. Our loyalty program exists to express appreciation for our dedicated customers. Our team members will help you enroll in the program so you can begin earning rewards immediately.
Yes! Our store offers daily wine, beer, and spirit tastings between 12:00 PM and 8:00 PM while showcasing different products each day. Our store welcomes outside vendors to conduct product demonstrations and tasting events for special occasions. Follow our social media accounts or ask our staff members for information about upcoming tasting events.
Of course! Our team provides bulk and special order services for all types of events, including weddings and parties, and corporate functions. Our team will help you with selection and availability, and custom requests for your event when you contact us in advance.
Yes! Our gift cards are available in any amount and serve as an excellent present for birthdays and holidays, and all special occasions. Team members at our store location will help you add your desired amount to a gift card.
Yes, we’re happy to help! Our store maintains a wide selection of wines, beers, and spirits, but we can special-order any missing items for our customers. Our team members will assist you in starting the special order process through phone contact.
Yes! Our selection of non-alcoholic and low-alcohol beverages continues to expand with premium wines and craft beers, and modern spirit alternatives. Our staff members will assist you in selecting the right choice from our available options.
Yes. All Grand Wine & Spirits locations operate bottle return counters, which allow customers to exchange eligible containers for their $0.10 Connecticut deposit refund.
The store does not accept returns of three specific items:
THC beverage cans because state law prohibits their return
Hard cider
Spirits- or wine-based cocktails, which include products like canned margaritas and vodka sodas.
The program accepts only containers that display proper Connecticut deposit labels. Our team members can provide the complete list of accepted containers, or you can check the Connecticut DEEP website for more information.
Absolutely. The team members at our organization possess deep knowledge about their work and show genuine enthusiasm for their responsibilities. The team members receive training to deliver individualized recommendations that consider your personal tastes and financial limits and the purpose of your purchase.
